Privacy policy




Privacy Policy


This Privacy Policy describes how KNOCKBOX COFFEE COMPANY, “KNOCKBOX,” “KNOCKBOX NYC,” and “THE KILLER KANGAROO COFFEE BRAND” (collectively, the “Site,” “we,” “us,” or “our”) collect, use, and disclose your personal information when you visit, use our services, or make a purchase from knockbox.shop (the “Site”), or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in technology, business operations, industry standards, or legal/regulatory requirements. Updates will be posted on this Site with the “Last updated” date revised accordingly. Continued use of the Services after changes constitutes your acceptance of the updated Privacy Policy.


Information We Collect

We collect personal information about you in the following ways:

Information You Provide Directly

  • Contact Information: Name, address, phone number, and email.
  • Order Information: Billing/shipping address, payment confirmation, and related details.
  • Account Credentials: Username, password, and security verification details.
  • Support Communications: Information you provide when contacting customer support.

Information We Collect Automatically

  • Usage Data: Device type, browser type, IP address, geolocation, session activity, and interactions with the Site.
  • Cookies and Tracking: We use cookies, pixels, and similar technologies to enable Site functionality, analytics, fraud detection, and targeted advertising.

Information From Third Parties

  • Vendors & Service Providers: Shopify, payment processors, shipping carriers, and marketing providers.
  • Advertising Partners: Data used to deliver targeted ads.
  • Analytics & Tracking Providers: Data collected through pixels, SDKs, and web beacons.


How We Use Your Information

  • Provide Services: Process orders, payments, and deliveries.
  • Account Management: Create and maintain user accounts.
  • Marketing: Send promotional offers, emails, or ads tailored to your activity.
  • Fraud & Security: Detect and prevent fraud, abuse, or illegal activity.
  • Compliance: Meet legal obligations and enforce our Terms of Service.


How We Disclose Your Information

We may share your personal information with:

  • Vendors and contractors providing services on our behalf (e.g., fulfillment, analytics, hosting).
  • Business and marketing partners.
  • Affiliates within our corporate group.
  • Governmental and legal authorities where required by law.
  • In connection with mergers, acquisitions, or bankruptcy proceedings.

Important: We do not knowingly sell the personal data of minors under the age of 16.


Cookies & Tracking Technologies

We use cookies to:

  • Operate and secure our Site.
  • Personalize your shopping experience.
  • Conduct analytics and performance tracking.
  • Deliver targeted advertising through third-party networks.

See Shopify’s Cookie Policy for details: https://www.shopify.com/legal/cookies.


Children’s Privacy

The Services are not directed toward children under 13, and we do not knowingly collect information from children. If we become aware of such collection, we will delete the data immediately.


Security & Retention

We employ industry-standard technical, physical, and administrative measures to protect your data. However, we cannot guarantee perfect security, and you acknowledge the risk inherent in transmitting information online.

We retain information only as long as necessary to provide Services, meet legal requirements, resolve disputes, or enforce agreements.


International Users

By using the Services, you acknowledge that your information may be processed and stored outside your country, including the United States. For EU/UK residents, transfers rely on Standard Contractual Clauses or equivalent safeguards.


Your Rights

Depending on your location, you may have the right to:

  • Access/know what data we hold.
  • Request deletion of personal data.
  • Correct inaccurate data.
  • Request data portability.
  • Restrict processing.
  • Withdraw consent (where applicable).
  • Opt out of targeted advertising.
  • File a complaint with your local data protection authority.

We will respond to verified requests within the timeframe required by law.


Medical & Product Disclaimer (Special Notice)

By purchasing or consuming products sold under “The Killer Kangaroo Coffee Brand,” “Knockbox,” or any associated DBAs, you acknowledge that:

  • We are not responsible for medical conditions, allergic reactions, sickness, or health outcomes related to our products.
  • You assume full risk for consumption, preparation, or storage.
  • We do not cover medical expenses or health claims of any kind.


Contact Us

If you have questions about this Privacy Policy, data practices, or to exercise your rights, you may contact us at:

team@knockbox.shop
KNOCKBOX, KNOCKBOX COFFEE, KNOCKBOX COFFEE COMPANY, KNOCKBOX NYC are brand identities of THE KILLER KANGAROO COFFEE BRAND